Terms of Service

1. Acceptance of Terms

By registering for or using the Buystocklot marketplace ("Platform"), you agree to these Terms of Service ("Terms"), our Privacy Policy, and our Cookie Policy. These Terms constitute a legally binding agreement between you and Buystocklot FZC ("we", "us", "Company").

2. Platform Description

Buystocklot is a B2B (business-to-business) wholesale marketplace that connects sellers of surplus, closeout, and wholesale inventory with buyers. We provide the technology and communication infrastructure — we are not a party to any transaction between buyers and sellers and do not hold inventory.

3. User Accounts

• You must be at least 18 years old and operating as a business entity to register.
• You are responsible for maintaining the security of your account credentials.
• You must provide accurate, current, and complete information during registration.
• You may not create multiple accounts or use the platform on behalf of another without authorization.
• We reserve the right to suspend or terminate accounts that violate these Terms.

4. Seller Obligations

As a seller on Buystocklot, you agree to:

• Provide accurate and complete descriptions of all listed inventory.
• Only list goods that you legally own or have the right to sell.
• Respond promptly to buyer inquiries (within 48 business hours).
• Honor prices and conditions stated in your listings.
• Complete sales you have agreed to with buyers.
• Comply with all applicable export/import regulations for cross-border trade.
• Not misrepresent the condition, origin, or authenticity of goods.

5. Buyer Obligations

As a buyer on Buystocklot, you agree to:

• Only submit serious purchase inquiries for goods you intend to buy.
• Conduct your own due diligence on sellers and products before completing a transaction.
• Honor commitments made to sellers through the platform messaging system.
• Comply with applicable import regulations and customs requirements in your country.
• Not abuse the messaging system for spam, solicitation, or off-platform diversion.

6. Listing Rules

All listings must:

• Describe actual, physical inventory that is available for sale.
• Include accurate pricing in a recognized currency.
• Use only original or properly licensed images.
• Be categorized correctly.
• Not duplicate existing active listings for the same stock.

7. Prohibited Content

The following are strictly prohibited on the Platform:

• Counterfeit, stolen, or illicitly obtained goods
• Weapons, ammunition, or controlled substances
• Goods that infringe intellectual property rights
• Items prohibited by UAE law or international sanctions
• Services (the platform is for physical goods only)
• Misleading or fraudulent listings
• Content that is obscene, defamatory, or harmful

Violation may result in immediate account termination and reporting to relevant authorities.

8. Payments & Fees

Buystocklot offers free and paid subscription plans for sellers. Subscription fees are described on our Pricing page. All fees are in USD and non-refundable unless otherwise stated. We do not process or hold funds for transactions between buyers and sellers — all payments are arranged directly between parties.

9. Intellectual Property

The Buystocklot brand, logo, platform design, and software are owned by Buystocklot FZC. You may not reproduce, modify, or distribute our content without written permission. By posting listings or content on the platform, you grant us a non-exclusive, royalty-free license to display that content for the purpose of operating the marketplace.

10. Limitation of Liability

Buystocklot is a marketplace platform and is not responsible for:

• The quality, safety, legality, or availability of listed goods
• The ability of buyers to pay or sellers to deliver
• Disputes arising from transactions between users
• Losses resulting from unauthorized access to user accounts

To the maximum extent permitted by law, our total liability to you shall not exceed the fees paid by you to Buystocklot in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Buystocklot FZC, its officers, employees, and agents from any claims, losses, or expenses (including legal fees) arising from your use of the Platform, your listings, or your breach of these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of the courts of the UAE, unless otherwise agreed in writing.

13. Dispute Resolution

In the event of a dispute between users, we encourage direct resolution through our messaging platform. Buystocklot may, at its discretion, provide mediation assistance but is not obligated to resolve user-to-user disputes. For disputes with Buystocklot directly, we request that you first contact us at [email protected] to seek an amicable resolution before initiating legal proceedings.

14. Changes to Terms

We reserve the right to update these Terms at any time. Material changes will be communicated via email or platform notification at least 14 days before they take effect. Continued use of the platform after changes constitutes acceptance of the updated Terms.

15. Contact